Last Updated: 07 May 2026
At Firefly Creative (www.fireflycreative.co.za), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage our freelance development services.
1. Information We Collect
We collect information that you voluntarily provide to us, as well as information collected automatically.
- Personal Data: This includes your name, email address, phone number, and company name, typically collected via contact forms or project inquiry emails.
- Project Data: As a freelance developer, we may collect technical data necessary for project execution, such as server credentials, API keys, or database schemas.
- Usage Data: Our website may automatically collect information about your IP address, browser type, and how you interact with our site via cookies.
2. How We Use Your Information
We use the collected data for the following purposes:
- To provide, operate, and maintain our development services.
- To communicate with you regarding project updates, quotes, and invoicing.
- To improve our website functionality and user experience.
- To comply with legal obligations (e.g., tax records).
3. Data Protection for Development Services
Given the nature of freelance development, we take extra precautions regarding your technical assets:
- Access Control: We only request access to the specific systems required to complete your project (e.g., GitHub, staging servers).
- Security Credentials: Any passwords or keys shared with us are stored in encrypted password managers and are never shared with third parties.
- Post-Project Handover: Upon completion of a project and at your request, we will delete or return all sensitive access credentials provided to us.
4. Third-Party Sharing
We do not sell or rent your personal information. We may share information with third-party service providers only when necessary, such as:
- Hosting Providers: If we manage your website hosting.
- Invoicing Software: To process payments and maintain financial records.
- Legal Requirements: If required by South African law or in response to valid requests by public authorities.
5. Cookies
We use “cookies” to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of our website.
6. POPIA Compliance (South Africa)
In accordance with the Protection of Personal Information Act (POPIA):
- We only collect data for specific, explicitly defined purposes.
- We take reasonable technical and organizational measures to secure the integrity of your personal information.
- You have the right to request access to, correction of, or deletion of your personal data.
7. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law (such as keeping invoices for 5 years for SARS).
8. Your Rights
Depending on your location, you have the following rights:
- The right to access the data we hold about you.
- The right to request the correction of inaccurate information.
- The right to request “to be forgotten” (deletion of your data).
- The right to withdraw consent for marketing communications.
9. Changes to This Policy
Firefly Creative reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Firefly Creative Website: www.fireflycreative.co.za
Email: brendan(@)fireflycreative.co.za
Location: La Lucia, Durban, South Africa, 4320